Terms and Conditions
Last updated: August 17, 2026
These terms govern the use of donjc.com and the purchase of the social media marketing services we offer. By placing an order you accept them.
1. What we provide
DonJC brokers social media growth and visibility services (followers, likes, views, comments, reactions, live audience and similar) for public profiles and posts.
2. Order requirements
- The profile or post must remain public throughout delivery.
- The link must be correct. A wrong link or a private profile prevents delivery and is not refundable.
- Do not change your username while an order is in progress.
- We only ask for public data: never your password.
3. Delivery times
The times shown for each service are estimates and start once payment is confirmed. They may vary with platform load or changes in the social network systems.
4. Payments
Payments are processed through authorised gateways. The order starts when the gateway confirms the transaction. Prices are shown in the currency stated on the site and include applicable taxes where relevant.
5. Refill and refunds
- If an order is not delivered for reasons attributable to DonJC, we refill it or refund the undelivered amount.
- Services with a refill guarantee state it explicitly on their page, with its period.
- No refund applies when delivery fails due to incorrect data, a private profile, a username change or a deleted post.
- A delivered order is not refundable, given the digital and immediate nature of the service.
6. Natural drop
Social networks purge accounts periodically, so partial drop can occur. Services with a guarantee cover refill within the period published on their page.
7. Acceptable use
We do not accept orders for illegal, hateful or sexually explicit profiles or content, nor for third-party accounts without their authorisation. DonJC may refuse or cancel any order that breaches this clause.
8. Relationship with the platforms
DonJC is not affiliated with, sponsored or endorsed by Meta, Google, TikTok, X, Twitch or Telegram. All trademarks belong to their owners. Use of third-party services may be subject to each network's terms and it is the account holder's responsibility to assess this.
9. Limitation of liability
Our liability is limited to the amount paid for the affected order. We are not liable for loss of profit or for decisions the platforms take about an account.
10. Changes
We may update these terms; the version in force is always the one published on this page, with its date.
11. Governing law
These terms are governed by Colombian law. Any dispute will be settled before the competent courts of Colombia.